Tuesday - Saturday 11 a.m. - 4 p.m. EST Sunday and Monday closed
Tuesday - Saturday 9 a.m. - 4 p.m.
Online shopping 24/7
Shipping and handling fees
Canada: orders up to $20 shipping $7 orders $20.01 to $200 shipping $15 over $200 FREE shipping
When possible, if your items weigh less than 500 grams, we will ship by regular letter mail. In this case, there is no tracking number provided. If you must have a tracking number, please let us know BEFORE you place your order. While we keep record of all packages shipped by regular mail, we are not responsible for lost mail sent through Canada Post.
Your order is dropped off at our local Canada Post office, and it takes between 1 to 4 business days for us to send your order. The speed depends on the volume of orders we receive, and the number of cuts in your order. Canada Post delivery times are 2 to 7 business days, depending on the size of your order and your location.
orders up to CAD $250 shipping $40.00 CAD $250 - CAD $ 500 shipping $80.00 order over $500 FREE shipping
INTERNATIONAL ORDERS: contact us at firstname.lastname@example.org for a shipping quote.
We want you to be happy with your purchase! We will issue a refund if the fabric we sent you was damaged, or if we sent the wrong item. If you are not happy with the quality of the purchased fabric, please let us know, and we promise to find a solution.
Any returned items will have to be unwashed, unused, in new condition, in original packaging, scent-free, and pet-hair free.
If you decide to return an item that was not sent in error, you are responsible for the return shipping fee to us.
Shipping charges that you paid can only be refunded if we sent the wrong item.
Refunds and store credits will be issued only after we have received and inspected the returned item.
Secure Sockets Layer ("SSL") technology is used to protect the security of your credit card information as it is transmitted. SSL is the industry standard for secure commerce transactions.